Four and a half month and nothing to show for it

Today we had a meeting with the contractor for the upgrade of the A/V and IT systems onboard. Since I joined the yacht two months ago I have asked the contractor company how they are supposed to provide the solution to our TVRO switching since I didn't understand how there proposal would work with our equipment. In two months they have not been able to produce any details and every time I have asked them they have had a new excuse and insurance that I would get the details shortly.

During the meeting today one of the senior managers from the company again ensured us that they would solve our request during a morning meeting and that a college had the drawing of how the system was supposed to work and that I would get a copy of it this evening or early tomorrow.

Around 17 o'clock he was back onboard and told us that they are abandon the contract, and will not do the work that has been agreed and payed for. This is four and a half month after the requirements was presented to them at the Monaco Yacht Show and more then two months after we went into the dry dock and the work was supposed to start. So here we are half-way through the dry dock period and have to get new contractors onboard.

The reason that they gave to abandon the contract was:
1) That they could not guarantee the function of the system since we still have problems with the domes onboard.
2) That they couldn't meet our expectations.

When he told me that they couldn't meet the expectations I asked him which of my three expectations that they couldn't meet:
1) Provide a reliable change-over for the RF signals from the different domes in case of failures.
2) Upgrade the distribution of A/V onboard from composite to component.
3) Do a tidy and nice looking installation.

He was unable to tell me which of these expectations that they where unable to meet. And I find it hard to see what has changed with the dome situation during the day. To leave a customer in the middle of a contact when they are on a tight deadline is not a good way to do business. I really wonder what their real reason to abandon the contract was. I surely hope hope that not all companies in this industry operates in this way...